Curt Carlson founded Carlson in 1938. It was originally named the Gold Bond Stamp Company and started with a $55 loan Carlson received from his landlord during the Great Depression.[2][3] Carlson used "Gold Bond Stamps", a loyalty program based on trading stamps, to provide consumer incentives for grocery stores, supermarkets, and gas stations.[4] The stamps could be redeemed for various items, such as patio furniture or a mink coat.[3] During the 1950s, C. F. Carlson was the nation's largest supplier of mink coats.[3]
In 1962, Carlson bought into his first Radisson Hotel, a vintage property in Minneapolis named after French explorer Pierre-Esprit Radisson.[5][6] The chain grew rapidly by franchising the name and taking management contracts for new hotels throughout the country.[7] The company was renamed Carlson Companies, Inc., in 1973.[3]
In 1975, Carlson ventured into the restaurant business by acquiring an interest in TGI Fridays, taking full ownership in 1989.[8] It also purchased Country Kitchen, a chain of family-style restaurants in 1977,[9] selling the brand in 1997.[10]
In 1981, Carlson acquired E.F. MacDonald Motivation Co., another incentive management company, making the company the largest trading stamp company in the world. At that time, many employees were working six days per week and not receiving higher pay than those at similar companies with less demands.[11] In 1986, the company also established the Country Inns & Suites brand.[12]
In 2005, Carlson acquired 25% of Rezidor Hotel Group, a business partner of the hotel division in the Europe, the Middle East and Africa (EMEA) markets. Rezidor became a subsidiary of the Carlson hotel group in 2010, despite retaining its listing status. The hotel group rebranded as Carlson Rezidor Hotel Group in January 2012.[19]
2013 to present; divesting and foundation of family office
In May 2013, Diana Nelson assumed the chairmanship of the board of directors, succeeding her mother, Marilyn Carlson Nelson, who continues to serve as chairman emeritus. Rautio retired in 2015, leading to the company having separate CEOs for the hotel and travel businesses until the hotel business was sold to HNA.[20]
In 2018, the company launched a family office to invest its cash.[23] It also renovated its headquarters.[24]
In 2022, CWT received a capital injection from owners which resulted in Carlson moving from majority to minority ownership.[25]
Aug. 11, 2022 Choice Hotels International, Inc. announced that it has completed the acquisition of the franchise business, operations and intellectual property of Radisson Hotels Americas for approximately $675 million from Radisson Hotel Group, inclusive of the real estate value of three owned hotels.