Three platforms are currently in use: Hertford-bound trains stop at platform 3 and London-bound trains stop at platform 2; platform 1 is a terminus platform used by certain trains to and from London, mainly during peak hours. A fourth platform face (opposite platform 3) is now disused - this was once used by North London Railway services to/from Broad Street.[3]
In autumn 2008, a new Shere FASTticket self-service ticket machine, accepting both cash and debit/credit cards was installed.